If you experience failures or need assistance, you can contact technical support through the following channels:
Telephone: +57 333 2356293 Call the technical support number available 24 hours a day. Make sure you have your customer number or relevant details on hand to speed up the process.
Email: soportecnico@edgamestudio.com a detailed email describing the problem to the designated support address. Include screenshots if possible to help the team better understand the situation.
Live Chat: +57 333 2356293 Access live chat through the official website. This is a quick option if you prefer an immediate solution.
Each channel is designed to provide you with the best assistance according to your needs.